Kim Eun-gyeong
I work as a janitor at a small company. I usually start around 7:50 a.m., and the employees begin arriving one by one around 8:30 a.m. Since I leave at 9:00 a.m., I only cross paths with them for about half an hour—but even in that brief time, I came to a small yet meaningful realization.
There are eight employees in the office, and the most popular among them is a middle-aged woman. Curious why everyone seemed drawn to her, I began to observe her more closely.
The answer soon became clear: she listened attentively. She gave each person her full attention, nodding or offering small words of encouragement as they spoke. I had thought earning someone’s trust would be difficult—but it is not. Listening lies at the heart of communication, and when people truly feel respected, they naturally gravitate toward you.
I paused to reflect on the extent to which I had truly listened to and understood my Zion members. From this point forward, I resolve to listen with greater care and understanding.